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Frequently Asked Questions
Answers to common questions about sampling, production, payment terms and factory location. Payment terms and sample freight stay as stated in the toggles below.
Quick answers
What is the MOQ? MOQ depends on the packaging structure, materials, finishing and production requirements. Selected programs can start from 100 boxes, while some packaging items start at 500. Final MOQ is confirmed on quote.
How long is sampling? Sampling is commonly 3–7 working days after artwork confirmation. Timing is confirmed on quote. Sample freight is paid by the buyer. (see the toggle below).
What materials do you use? Art paper, greyboard, kraft and corrugated board, depending on structure.
Where is the factory? Headquarters is at Jishengchang Industrial Park, Buji Street, Longgang District, Shenzhen. See Factory.
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FREQUENTLY ASKED QUESTIONS
Yes, we are a manufacturer. Our factory was established in 2004, giving us nearly 20 years of experience. We have 100+ employees.
Please provide the size, material, thickness, quantity, and design. Thank you.
T/T 30% deposit, 70% balance payment. Generally, it depends on the amount. Please contact our customer service for more details. Thank you.
Yes, the samples are free. However, please cover the freight charges.
Absolutely, you are welcome to visit our factory. Please contact our customer service, and we will arrange your visit.
Production is commonly 7–20 working days after confirmation, depending on the project and quantity. Many standard programs fall within 15–20 working days. Final timing is confirmed on quote. Larger quantities may require more time. We always ship on time once the shipping date is confirmed.
