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Frequently Asked Questions
Answers to common questions about sampling, production, payment terms and factory location. Payment terms and sample freight stay as stated in the toggles below.
Quick answers
What is the MOQ? Confirm on quote. Some programs start at 100 pcs; some items start at 500 pcs, depending on structure and finishing.
How long is sampling? Sampling is commonly 3–7 working days after artwork confirmation. Freight for samples is paid by the buyer (see the toggle below).
What materials do you use? Art paper, greyboard, kraft and corrugated board, depending on structure.
Where is the factory? Headquarters is at Jishengchang Industrial Park, Buji Street, Longgang District, Shenzhen. See Factory.
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FREQUENTLY ASKED QUESTIONS
Yes, we are a manufacturer. Our factory was established in 2007, giving us nearly 20 years of experience. We have more than 100 workers.
Please provide the size, material, thickness, quantity, and design. Thank you.
T/T 30% deposit, 70% balance payment. Generally, it depends on the amount. Please contact our customer service for more details. Thank you.
Yes, the samples are free. However, please cover the freight charges.
Absolutely, you are welcome to visit our factory. Please contact our customer service, and we will arrange your visit.
Usually, it is 15-20 days, depending on the quantity. Larger quantities may require more time. We always ship on time once the shipping date is confirmed.
